1. The Consumer Giveaway (“Promotion”) is organized by Shell Downstream South Africa (Pty) Ltd (“Shell”) a company incorporated in South Africa under registration number 2007/016255/07 whose registered office is at 57 Sloane Street, the Campus, Twickenham Building, Bryanston.

2. By participating in this Promotion participants will be deemed to have accepted and be bound by these terms and conditions which will be interpreted and construed in accordance with the laws of the Republic of South Africa.

3. The Promotion will commence on 06 November 2017 and will continue until 04 December 2017 both days inclusive (“Promotional Period”).

4. In order to receive a THOR Ragnarok collectable participants must spend R100 in-store (airtime, bus ticket and electricity purchases excluded). Only one THOR Ragnarok will be given per spend exceeding R100. The THOR Ragnarok collectable will be redeemable immediately on purchase while stocks last.

5. This promotion excludes employees of the Shell Group, its affiliates, their families, agencies, advisors, franchisees, suppliers and any persons assisting in the promotion.

6. The Giveaway Items are neither transferable nor redeemable for cash and Shell is not liable for any defect in the Giveaway Item. By accepting the Giveaway Item, winners agree to hold Shell and its affiliates harmless against any and all claims and liability arising out of the award or, the use or mis-use of any Giveaway Item. Where the law implies warranties, which cannot be excluded, Shell’s liability for breach of those warranties is limited to resupplying the Giveaway Item (or paying for the costs thereof), where law permits. Consumers assume all liability for any injury or damage caused, or claimed to be caused by participation in this promotion or use or redemption of any Giveaway Item.

7. Shell reserves the right to cancel, terminate, modify or suspend the Promotion or these terms and conditions at any time and for any reason, either in whole or in part, with or without notice and without any liability.

8. To the extent permitted by applicable law, Shell‘s liability under or in connection with the promotion or these terms and conditions shall be limited to the promotional value of the Giveaway Item in question.

9. Shell shall not be liable under or in connection with these terms and conditions, the promotion or the use of the Giveaway Item for any indirect, special or consequential cost, expense, loss or damage suffered by any participant which arises under or in connection with the promotion even if such cost, expense, loss or damage was reasonably foreseeable or might reasonably have been contemplated by the participant and Shell and whether arising from breach of contract, negligence, breach of statutory duty or otherwise.

10. Shell does not accept responsibility for any technical or access issue, failure, malfunction or difficulty that might hinder entry to the Promotion or cause it to be disrupted or corrupted.

11. Incomplete, illegible, late or fraudulent (at Shell’s sole and absolute discretion) entries and those not in accordance with these terms and conditions will not be accepted.

12. Shell’s decision on all matters is final, and no correspondence will be entered into.

13. No claims should be sent to the above address.

Should you have any queries, concerns or problems please call our Customer Service Centre on 0860 467 4355.


©2017 Shell Downstream South Africa (Pty) Ltd